Should i use lastpass

Does LastPass have a free version? Does LastPass have account recovery options? Can I share a password from my LastPass vault with other people?

Was this article helpful? Please tell us what we can improve This field is required. About the Author Alex Kassian Software developer and tech enthusiast. About the Author Alex Kassian is a software and tech developer who regularly travels around the globe for both work and pleasure.

Share this Review 0. Check the top 3 alternative password managers 9. LastPass User Reviews 7 Show first. English Dutch 5. Czech 1. Hungarian 1. Portuguese 1. You can trust the Community! Companies can't ask us to delete or change user reviews. Was it helpful? Cannot fix the system; I must sign in fully every time I open a protected site. No place to seek support. Strong suggest folks avoid this bunch.

Visit LastPass Reply Share. I lost access to my account even with the right password. People need to know that they can be locked out of their accounts and lose access to all their data even when they have the right Master password. A week ago, my password had suddenly stopped working.

Their customer service kept telling me they were receiving error messages on their end saying I was using the wrong password. I couldn't understand why as I've been using the same password for ages and didn't change it recently. I spent countless hours over 20h trying different combinations of passwords while resetting lots of individual accounts' passwords so I could access my emails, bank accounts, etc. It was a was stressful experience wasting all that time while knowing I had lost access to "notes" with sensitive data locked in Lastpass.

Show More Customer service ended up adding an IP address on their side and-magic-my password started working again. It worked from the very first try, which shows that all that time I had the right password while they were telling me I had the wrong one. This made it cristal clear one could forever lose access to their Lastpass even while remembering their Master password correctly.

They didn't even have the decency to offer me a year of Premium service or something like this, as any company who minimally cares for their customers would have done. Stay away from Lastpass. Do not pay for this. Last all my access. Beware, I am a paid user, I lost everything with no real support from them, I was automatically logged out on my phone and pc, tried to recover.

I have my phone added to the account for text verification and THEIR Authenticator One time pin app on my phone linked to this account, their email support is useless and only send canned responses without reading my mails. Their recovery process is stuck, I cannot access my account or passwords and they still bill me. Spider Mumbai. Absolute worst service. I'm a premium account holder. I was lured into paying for the family plan with the understanding that the fee I'd already paid would be applied to the new plan.

Instead,I was charged the full price of the family plan, on top of what I'd paid. And I have no access to the family plan. There is no contact number for help or support. After emailing support, I submitted the proofs of payment they asked for. Since then, there's been no reply to the many followup emails I've sent. The product itself is ok but finicky. Show More would've already replaced this product with another password manager.

This product is definitely not worth the headache. Never had a problem. Never had to call customer support so I can't comment on that. Used for 7 years without issues. Family uses it to share secure data.

I had the ios, android windows and browser apps all working simultaneously. Not being able to do that anymore with free version is a bummer. Thought about deleting it but it still works great without issue. Been playing with Microsoft authenticator with its password management capabilities. It works too but misses some of the more advanced features of lastpass. KeePass is great as well but lacks some of the cloud backup and sharing built in. I find them all very effective and LastPass has the feature set that seems to check all the boxes.

Wish it was still free to run all the various apps on all devices as opposed to just choosing one format Browser vs app. Terrible support. Seeing all the reviews here I have to agree. Support is non existent. Everything was fine until they decided to work at getting rid of free users. However, I see that those who pay are having the same issues. Constantly locked out of account for days for reasons that are not true. Because eventually I get back in and have changed nothing. I need suggestions for a better more reliable password keeper.

Android app has been useless for 6 months now. Refuses to accept my password. Windows 10 latest version. Continuous problem of not accepting my password. Tried to change my password several, according to your rules and simply won't allow me to change password.

You've got some real big issues and I've had about enough. Going to look some place else. Cherry K Panelli. Lack of Support Hiding. LastPass has good feature unfortunately that doesn't include customer support.

LastPass needs to find out what the definition of Support means they sure are way off base from providing it. They are hiding from their customers they take the money but don't supply the service.

Windows User. Absolute worst software I can remember purchasing Last Pass premium is likely the most frustrating worthless software product I have ever purchased. Have attempted to use it with several new team members I'm bringing into our company While we always recommend to go for the long and hard when it comes to passwords, having an option to customize them is a huge advantage. When you create your LastPass account, LastPass restricts you to the country you're in.

However, if you travel regularly, you can add additional countries. Thus, you can bypass the country restriction altogether. LastPass keeps your passwords in an online vault. You can access it on your desktop, web, or mobile device. As the vault is encrypted, your usernames and passwords are well protected against prying eyes. One good thing about LastPass is that you can access its online storage or vault offline as well. If you want to log into your vault when offline, just make sure you've logged into your vault at least once with an Internet connection.

This way, your device caches a local version of your encrypted data to the device. LastPass users from the US can take advantage of a free credit monitoring alert feature. With it, you get real-time protection, as you're notified if your credit report suddenly changes. The credit monitoring feature enables users to better monitor their credit report and protect themselves against identity theft.

After completing these steps you will be asked to create new Form Fill Profile or select an existing one. To enable credit monitoring feature from an existing profile, find your profile on the left and click Enable Credit Monitoring.

If you need, you can also edit form-fill, and enable the credit monitoring feature afterward:. You can do it by hand, or you could use the LastPass security challenge.

LastPass security challenge is a simple analytical tool that goes through all of your stored passwords and evaluates their complexity. You might be wondering whether LastPass is truly safe.

And I understand this mistrust, as LastPass is a closed source password manager. The service uses military-grade AESbit encryption to lock your secure vault. LastPass receives only the data that was already pre-encrypted on your local device. What is sent to their servers is only encrypted chunks of data. Even their developers cannot unencrypt it at will because of the additional hashing algorithm.

It means that everything you store in LastPass should be safe from external intrusions. In Travis Ormandy, Google Project Zero researcher, found the LastPass browser extension vulnerability, which could be used to steam user data.

The vaults themselves remained secure. The consensus is that around 16 million users could have gotten their credentials exposed. The developers reacted swiftly and rolled out the patches as soon as they could.

However, the damage persists to this day, and LastPass still drags the black spot on their reputation. LastPass web client is the place where users keep their usernames and passwords. For the sake of comfort, your web vault is organized similarly to your desktop or local vault.

The best part is that it's OS-neutral. You will be able to use this version with pretty much all web-enabled devices. One great thing about LastPass is that it offers extensions for the most popular browsers. You can get your browser extension after creating your account. Installing LastPass browser extensions is easy — simply confirm the installation when prompted after you create your LastPass account, or download the app to your device.

LastPass offers apps for both Android and iOS. You can get them on Google Play and the Apple Store , respectively. Both apps are easy-to-use and designed to be as user-friendly as possible. Unfortunately, the Android client has seven trackers that you can't opt-out of and which collect information about your online activities.

For example, you can choose AutoFill feature for LastPass to fill in the website forms for you:. You can also create passwords with the Password Generator feature on your mobile device:. Naturally, you won't have as many options for generating passwords on your mobile device, but it still does the job. After downloading one of the mobile apps, users also get the Authenticator app , which is one of the MFA elements created to add an extra layer of security on your most sensitive information.

LastPass is sometimes called a freemium password manager. It means that the product is offered for free, but those who wish to explore more of its features have to pay. However, you will be restricted to the device type. The same with mobile apps, so there are no cross-device type capabilities.

You can get 30 days of Premium to see how their unlocked version feels like. Otherwise, with the free version, you get:. The free version on its own is pretty restrictive, so it does make sense to opt-in for paid plans.

You can find the comparison of all the features you get with each plan you opt for on LastPass website. When it comes to the Families plan, you get all the features Free and Premium users do, as well as :.

When a problem arises, LastPass users can count on the customer support. They can go to the LastPass Support page and type in an issue they're encountering in the search bar:. For example, I wrote autofill and instantly got the articles that you see in the picture above. We are currently experiencing an unplanned outage for this product.

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